Specialist Paramedic Culture and Process Innovation

Health Services- Paramedic Services

Status: Regular Full Time

Salary Range: $89,469 - $111,834 per annum plus comprehensive benefits

Work Mode: Hybrid* 2-3 days per week on site, based on operational needs *see below for more details about this work mode. 

Location: 1600 Bovaird Dr E, Brampton, ON

Hours of work: 35 hours per week

Who we are: We save lives and provide Peel’s residents and visitors with unsurpassed ​​​​​​​pre-hospital care. We dedicate our lives to providing expert, reliable pre-hospital and community care while ensuring the needs of our community are efficiently met.

Reporting to the Manager, Planning and Performance, this position works collaboratively with internal clients and stakeholders to lead the development, integration and acceptance of the Collaborative Culture of Safety framework

What you will do in this role: 

• Provide expert advice on Collaborative Culture of Safety, process improvement, and organizational culture
• Facilitate working groups through project initiatives
• Ensure Collaborative Culture of Safety projects use a psychological health and safety lens throughout the project life cycle
• Ensure Collaborative Culture of Safety concepts and principles are applied to Paramedic Services programs
• Plans, measures and evaluates activities related to the implementation of Collaborative Culture of Safety and ongoing PRPS system/process improvement initiatives, including strategy, planning, performance measurement/monitoring, evaluation efforts
• Conducts current state analysis, develop vision and change management process for strategic priorities and initiatives, aligning with Collaborative Culture and system improvements
• Leads process improvement initiatives, assessing processes and practices and recommending improvements to improve initiative effectiveness and impact
• Maintains an expert knowledge of the literature and establishes a network of industry-related peers for exploring best practices related to Collaborative Culture of Safety and system improvement activities through literature reviews, contacts with other organizations, attendance at seminars and workshops
• Supports research, development and implementation of psychological health and safety programming that supports mental health and wellness in Paramedic Services and family members of PRPS staff, including providing input to the development of policies and standard operating procedures ensuring a psychological health and safety lens is applied
• Applies change management principles, methodologies and change tactics, including use of communication tools to support implementation of initiatives
• Builds and maintains cooperative, collaborative and strategic relationships with internal customers, corporate and external stakeholders. This can be achieved by:
  • Liaising with internal (PRPS) partners, and advising on strategies for collaboration
  • Creating partnerships with internal staff outside of Paramedic Services to ensure PRSP programs are aligned to corporate programs
  • Engaging in partnerships for resource and information sharing purposes; participate in special projects, task forces and other activities
  • Providing support and coaching for Paramedic Services staff related to Collaborative Culture of Safety implementation
  • Leading working groups and committees 

What the role requires: 

• University degree or equivalent experience in a health-related discipline and a minimum of 5 years of related and progressive experience in hazard recognition or risk mitigation. An equivalent combination of education and experience will be considered
• Experience in evidence informed decision-making methodology, including ability to synthesize, evaluate and integrate information from multiple sources, and to provide recommendations
• Experience working in a project environment with sound knowledge of project management methods and practice
• Proficiency in Microsoft Office applications
• Travel within the Region of Peel may be required 

Skills/Abilities: 

• Strong oral and written communication and facilitation skills with ability to present information effectively and concisely both verbally and in writing
• Effective interpersonal and communication skills to establish and maintain strong relationships with internal and external stakeholders
• Excellent facilitation skills with sound knowledge of various facilitation techniques
• Demonstrated ability to be adaptable, build trust, provide coaching, facilitate change and continuous improvement
• Strong analytical, problem solving and decision-making skills
• Excellent problem solver with the ability to formulate effective approaches to program and policy development and quality improvement
• Demonstrated ability to work collaboratively and effectively within an interdisciplinary team setting and across organizational boundaries, including a variety of management levels and corporate, community and provincial stakeholders
• Ability to work effectively in a team, independently and under stressful conditions
• Effective time management skills and the ability to manage multiple priorities
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:  

• Experience in Paramedic Services and Collaborative Culture of Safety

Perks @ Peel and why you will love working for us: 

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date 
• Automatic enrolment into OMERS pension plan 
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum 
• 3 Paid personal days and floating holidays  
• Flexible hours supporting your wellness and wellbeing 
• Annual performance review and merit increases based on performance 
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Work Mode & Job Location: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 1600 Bovaird Dr E, Brampton, ON worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.