Administrative Support, Healthy Babies Healthy Children

Health Services, Family Health

Status: Contract Full Time, 13 month duration

Salary Range: $45,184 to $56,478 per annum + comprehensive benefits

Work Mode: Hybrid. Please see below for more details about this work mode

Location: 7120 Hurontario Street, Mississauga

Hours of Work: 35 hours per week - Monday through Friday and the possibility of weekends

Who we are:  Healthy Babies Healthy Children (HBHC) this position will provide administrative and clerical support to the supervisor, staff and program on a designated multidisciplinary team of health professionals.

What you will do in this role:

• Complete data entry of client information into the Integrated Services for Child Information System (ISCIS) database
• Assign cases and manage client information in the EMR (Electronic Medical Record) / CHR (Collaborative Health Record) system
• Responsible for flagging screening tools that require review by the Entry to Practice (ETP) Team to determine next steps of the screening tool
• Create and maintain electronic client files in Enterprise Information Management (EIM) including updating of files following client discharge
• Format, prepare, fax and save, in EIM, electronic letters, memos and other sensitive documents
• Demonstrate flexibility toward shared administrative duties on an administrative team as well as an interdisciplinary team
• Communicate with internal and external sources as required
• Responsible for liaising with Health Records to prepare client profile reports required for PHIPA requests
• Responsible for ordering, tracking and maintaining a large inventory of program materials, resources and forms
• Responsible for processing P-card purchases and P-Card reconciliation
• Process business expense claims for approval and perform other administrative and clerical duties as assigned 
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

What the role requires:

• Secondary school graduate
• A minimum of one year general office experience
• Experience in a related field such as business administration, medical office administration and database management or with a minimum of one year experience working with medical records, medical database
• Combination of education and experience may be considered

Skills/Abilities: 

• MS Office skills (i.e., Outlook, Word, Excel, PowerPoint and Teams)
• Strong customer service skills and communication skills, both verbal and in writing
• Effective organizational skills
• Attention to detail
• Ability to multitask, problem-solve and display initiative

Nice to have:

• ISCIS, EMR/CHR, EIM and HRMS experience

Perks @ Peel and why you will love working for us:   

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date  
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum 
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Work Mode & Job Location:  In this role, you'll enjoy the flexibility of a hybrid work arrangement.  This means you will work on-site at the 7120 Hurontario Street, Mississauga office as needed with an option to work off-site, depending on operational needs.  The frequency of on-site work may vary from week to week, depending on demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.  The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will be in person at 7120 Hurontario Street, Mississauga

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If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.