Administrative Assistant to the Commissioner, Human Services

Status: Regular Full Time

Salary Range: $67,772- $84,714 per annum plus comprehensive benefits and vacation accrual

Work Mode: Hybrid *see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton ON

Hours of work: 35 Hours per week

Who we are:  Peel Region’s mission is to create a healthy, safe, and connected community. In Human Services, we do this by planning, managing, and delivering diverse and integrated services and resources. This ensures our residents can participate in a fast-growing and changing community.

Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.
At Peel Region, we can create lasting impact, together.

Reports to: Commissioner of Human Services

What you will do in this role:

• Managing the Commissioner of Human Services through prioritizing, organizing of Commissioner’s emails for action/priority identification of deadlines throughout the day
• Actively uses and maintains an organized MS Outlook filing system for shared access by the Commissioner.
• Prepares draft memos, reports, emails, spreadsheets, presentations, and correspondence for the Commissioner on various topics
• Controls information, requests, reports, documents, and general paper flow to and from the Commissioner’s office in a highly professional and timely manner
• Prioritizes actions, responses, and tasks work appropriately with enough advance and scheduled time to allow for effective execution
• Researching, attaining expert opinion, and responding to complaints, routine correspondence, and requests in a proactive manner with a commitment to high standards of service
• Develops Executive Summaries to ensure events and actions are captured for review
• Organizing and maintaining appropriate reports, files, systems, and documentation in accordance to records retention by-laws
• Actively manages a follow-up system to ensure that work proceeds in a smooth fashion and that the corporate departments are responsive to administrative matters and issues
• Coordinating departmental policy updates, ensuring such items are communicated, as appropriate, to management, staff and other Regional departments
• Coordinating, editing, and assisting with the preparation of Council reports by ensuring deadlines are met
• Maintains confidential files/records for the Commissioner’s office and documents
• Processes all Performance Appraisals for the department and coordinates the preparation of Human Resources paperwork
• Communicates with Councillors and Senior Management on various issues including confidential client issues
• Maintains the administration of the attendance program for Human Resources, including updating vacation and sick leave into HR management system.
• Completes monthly financial reconciliation of expenses

What the role requires: 

• Post-secondary education and/or courses relevant to administration, or a combination of education and experience may be considered
• A minimum of (5) five years of experience in an expeditious and multi-tasking support or administrative role
• Advanced administrative skills
• Familiarity with Human Services at the Region or a similar organization

Skills/Abilities: 

• Proven high level of initiative and positive proactive manner
• Advanced communication skills, verbal and written incorporating current office technology
• Effective time management, organizational and multi-tasking skills
• Strong customer service orientation
• Tested, effective computer skills essential, particularly using MS Word, Excel and PowerPoint
• Advanced level user of MS Outlook and intermediate proficiency with MS Access and Adobe
• Analytical information gathering, problem-solving and teamwork skills
• Excellent interpersonal skills and committed customer service focus

• Pathways Publishing

  Political Acumen

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:  

• SharePoint, E-Scribe, Peoplesoft
• Flexibility and Adaptability
• Municipal experience would be an asset

Perks @ Peel and why you will love working for us:  

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan 
• Accrue Vacation on a monthly basis starting at 3 weeks per annum 
• 3 Paid personal days and floating holidays 
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Work Mode & Job Location: 
In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Drive, Brampton ON worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.