Administrative Assistant to the Manager - Human Services (Community Partnerships)

Administrative Assistant to the Manager - Human Services (Community Partnerships)

Human Services, Social Development, Planning & Partnerships

Status: Regular Full Time

Salary Range: $54,969 - $68,713 per annum or plus comprehensive benefits 

Work Mode: Hybrid*see below for more details about this work mode. 

Location: 10 Peel Centre Dr., Brampton, ON 

Hours of work: 35 hours per week

**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.
At Peel Region, we can create lasting impact, together.**

The role: Provide daily confidential administrative services to Human Services Managers, Advisors and their teams.

What you will do in this role:  

•  Provides proactive, confidential administrative support services to the Manager and team.
• Monitors and prioritizes the inbox and calendar of the Manager using MS Outlook.
•  Manages information and workflow ensuring that incoming mail and requests into the Manager’s Office are handled appropriately; prioritizes routine and non-routine inquiries from internal and external sources.
• Collects and collates Human Services related data for the management team.
• Receive inquiries from staff and public and coordinate responses as needed; maintains the divisional mailbox.
• Coordinates and schedules appointments and meetings for the Manager and their team as required.
• Distributes documentation for action to supervisors and staff on behalf of the Manager and manages an action item/follow-up system.
• Prepares and/or reviews standard correspondence; creates reports, memos, e-mails, spreadsheets, presentations, etc.
• Provides support in tracking staff absences and vacations, and generates monthly lieu time/maximum vacation reports using the HRMS software for front-line staff.
• Processes and reconciles expenses, express purchase orders, and p-card purchases.
•  Coordinates the team’s filing structure and supports staff in best practice for records management; archives files.
•  Prepares for meetings by scheduling them, creating agendas, and organizing materials and equipment; attends meetings and prepares minutes.
•  Organizes and/or coordinates various projects and initiatives; gathers information from a variety of resources for the management team to review.
• Maintains data for tracking and reporting purposes.
•  Coordinates the preparation of reports and documents for the management team.
•  Prepares and maintains communication materials.
•  Maintains office supplies and orders new equipment
•  Supports the orientation and onboarding of new staff
•  Conducts other office duties as required.

What the role requires: 

• Post-secondary education in an administrative studies program or related field combined with a minimum of three years relevant experience or an equivalent combination of experience and education.
• Proficiency in MS Office applications, EIM, Peel Absence Tracking System, and HRMS

Skills/Abilities: 

• Ability to apply discretion and confidentiality on divisional issues.
• Ability to work in a self-directed manner within a collaborative team environment.
• Ability to compile information for the divisional management group to review
• Effective time management and organizational skills and the flexibility and resourcefulness to adapt to shifting/changing priorities and competing demands
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:  

• Knowledge of in-house HS software applications an asset.
• Some knowledge of the Human Services Department’s structure, programs and services would be considered an asset.
• Some knowledge of corporate administrative systems, policies and procedures, organizational structure and major corporate and departmental activities an asset.

Perks @ Peel and why you will love working for us:    

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date  
• Automatic enrolment into OMERS pension plan 
• Accrue Vacation on a monthly basis starting at 3 weeks per annum 
• 3 Paid personal days and floating holidays 
• Flexible hours supporting your wellness and wellbeing 
• Annual performance review and merit increases based on performance 
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement (where applicable) and learning and development resources 

Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.