Coordinator LTC Business Support

Coordinator - Long Term Care Business Support
Regular Full-Time Opportunity
Health Services – Long Term Care

Salary Range:  $69,805-87,225  per annum plus comprehensive benefits
Work mode: on site - Peel Manor -  525 Main Street North, Brampton
Hours of work: 35 hours per week; The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved    

Who we are: 

The Long-Term Care Division requires staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence ability to deliver person-centered care in an authentic way that is meaningful to the resident and their family.

 While you won't be providing direct resident care, you will play an integral role in providing daily administrative support to the Administrator in carrying out their day-to-day business, projects and planning activities

Join us—be bold, think big, and help shape a better tomorrow.

What you will do in this role:

Reporting to the Administrator this challenging, fast paced position will

• Work closely with the Administrator to support communication and correspondence to ensure the smooth flow of information
• Coordinate and resolve internal/external enquiries pertaining to Long Term Care Home issues
• Coordinate and track responses to requests for data and information from a variety of sources including Finance, Human Resources, Ministry of Long Term Care and Ontario Health
• Keep abreast of current issues related to high level work of the home, identify action items and ensure appropriate follow up
• Liaise independently with internal and external contacts on behalf of the Administrator to coordinate meetings
• Organize and maintain the Administrator’s schedule
• Provide program support to Long Term Care Home Initiatives i.e., committees, peer groups, continuous improvement initiatives, training or onboarding, including scheduling, preparing agendas, recording minutes and identifying action items and ensuring appropriate follow up
• Supports special project and coordinate special events, meeting logistics, conferences 
• Prepare miscellaneous correspondence and other documents
• Prepare and distributes high level agendas and minutes
• Prepare slides, spreadsheets, speaking notes when requested by the administrator
• Conduct research to keep abreast of current issues related to LTC Division to identify and initiate actionable items and ensure appropriate follow ups are made and accurate timelines are met

What the role requires 

• Successful completion of a Post-Secondary Administrative or Business Studies Program
• Three (3) years progressive Administrative Support experience
• An equivalent combination of experience and education will also be considered
• Proficient in MS Office including Outlook, Word, Excel and PowerPoint; as well as online platforms such as Microsoft Teams and/or Zoom
• Experience with event planning
• Intermediate Peoplesoft Skills

Skills/Abilities: 

• Excellent verbal and written communication skills
• Strong interpersonal and public relations skills to work with internal and external clients
• Exceptional administrative skills to support senior management
• Organized, with strong coordination and planning skills
• Good judgement and problem-solving skills
• Strong negotiation skills
• Effective time management skills, with the ability to deal with multiple tasks, shifting/changing priorities and operate with a sense of urgency
• Political astuteness with demonstrated tact and diplomacy
• Ability to work in a self-directed manner within a collaborative team environment

Nice to have:  

• Previous experience working in a unionized environment with various Collective Agreements is preferred

Perks @ Peel and why you will love working for us: 

• Comprehensive Health, Dental, Vision benefit plan (effective start date)
• Automatic enrolment into OMERS pension plan (where applicable) 
• Accrue Vacation on a monthly basis (where applicable) up to 3 weeks per annum 
• 3 Paid personal days and floating holidays 
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Interview: Our recruitment process will be completed with video conference technology  

If this opportunity matches your qualifications and experience, please apply on-line.

Please note: Successful candidates hired to work within Long Term Care are required to provide the following information prior to hire:

Vulnerable Sector Police Check - current within 6 months
TB Skin Testing - current within 6 months

It is the responsibility of the successful candidate to pay for any associated costs of the above noted checks.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.