Performance Measurement Specialist

Performance Measurement Specialist

Information Management Division

Status: (1) Regular Full Time 

Salary Range: $92,153 - $115,189 plus comprehensive benefits

Work mode: Hybrid* see below for more details about this work mode. 

Location: 10 Peel Center Drive, Brampton, ON 

Hours of work: 35 hours per week 

Reporting to the Manager, Business Intelligence, this role partners with internal teams across the Corporate Services department to lead, support, and elevate performance measurement and reporting initiatives. You’ll guide complex projects and act as a trusted advisor on departmental planning, analytics, and data visualization, empowering leaders with actionable business intelligence.

What You’ll Do:

• Lead major performance measurement projects and advise on smaller initiatives across teams.
• Provide expert guidance to staff and leadership on performance metrics, analysis, and reporting.
• Design and maintain dashboards, scorecards, and data visualizations that turn insights into action.
• Facilitate performance measurement processes in support of strategic and business planning.
• Analyze complex data sets—both quantitative and qualitative—to deliver impactful business intelligence.
• Build departmental capacity through coaching, tools, and best practices.
• Drive consistency in performance reporting across business units.
• Ensure projects are delivered on time, within scope, and aligned to departmental priorities.
• Stay ahead of trends in BI, performance management, and data visualization to keep our practices cutting-edge.

What You Bring:

• Deep experience with performance measurement, strategic planning, and business analytics.
• Strong facilitation and communication skills, with the ability to engage stakeholders at all levels.
• Proven ability to create compelling dashboards and visualizations that support decision-making.
• A collaborative mindset and commitment to building a performance-driven culture.
• Up-to-date knowledge of public sector trends in Ontario and Canada.

Qualifications:

• Master’s degree in Economics, Business Administration, Public Administration, or equivalent experience and 5 years of experience with project management, change management, analysis and interpretation, facilitation, client relationship management and consultation. An equivalent combination of experience and education may be considered.
• Familiarity with Data visualization and dashboard tools. Strong expertise in the use of PowerBI preferred.
• Expert knowledge of current thinking and practices related to performance measurement and reporting within the public sector in Ontario.

Skills and Abilities:

• Ability to provide expert advice to support strategic and operational initiatives.
• Strong interpersonal skills to be able to work with senior and executive leadership, other professionals, other levels of government, other departments, staff and stakeholders.
• Excellent facilitation skills with sound knowledge of various facilitation techniques.
• Ability to think strategically.
• Ability to encourage others to seek and act upon opportunities for different and innovative approaches to problems and changing client need.
• Customer-centered philosophy and approach.
• Strong numeracy and statistical analysis skills.
• Ability to organize, evaluate, analyze and present information effectively and concisely both verbally and in writing.
• Effective time management skills with the ability to juggle multiple priorities.
• Demonstrated ability to influence without direct authority.
• Skills in organizing resources and establishing priorities.
• Proficiency in all MS office applications. (Visio, Word, Excel, PowerPoint, Project)

Nice to have:

• Certification or Training in change management.
• Basic programming skills. 

Apply now and help us build a better tomorrow with Peel Region! Join us—be bold, think big, and help shape a better tomorrow.

Perks That Make Work Fun (and Your Life Easier)!

At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team:

• Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!
• OMERS Pension Plan: Automatic enrolment to help secure your future with peace of mind.
• Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important!
• Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.
• Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being.
• Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded!
• Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated.
• Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.

We’ve got you covered — because we know happy, healthy people do their best work! 🎉

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.