Water/Wastewater Content Management and Records/Information Specialist

Water/Wastewater Content Management and Records/Information Specialist

Water and Wastewater – Program Planning and Compliance

Status: Regular Full-time
Salary Range: $78,336 - $97,920 per annum plus comprehensive benefits

Work Mode: Hybrid* see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton

Hours of work: 35 hours/week

What you will do in this role: 

The Content Management and Records/Information Specialist will act as the functional lead for projects and initiatives which involve analyzing and organizing digital content and records for the Water and Wastewater programs; applying and enhancing the community (user groups) and; security (permissions) model to all stored content. This position is considered the subject matter expert in information/records management practices, and the Region’s records and information management system.

• Analyze client requirements and determines appropriate content solutions
• Lead projects, specializing in content analysis and automation using modern tools & technologies
• Logically organize and visualize content for its optimal use
• Communicate effectively with clients, stakeholders and team members to enhance partnerships
• Facilitate functional requirements gathering sessions and documents findings
• Analyze document content, metadata
• Taxonomy design and solution development
• Prepare and execute functional test plans
• Deliver training
• Develop process documentation for clients
• Deliver functional support and client consultation
• Liaise with technical and Records Management personnel
• Identify opportunities for improvement of content management processes, practices, principles and system functionality
• Ensure that content management procedures and protocols are current
• Monitor emerging trends, standards and guidelines related to content management technologies and practices
• Participate as an effective team member for troubleshooting and problem resolution
• Perform all duties in accordance with Information Management principles

What the role requires:

• University or college graduate in information management or related discipline with minimum three (3) years experience in electronic information management, specifically document and records management or an equivalent combination of education and experience.
• Practioner level certification in Taxonomy and Metadata (TXM^P) considered an asset
• Practitioner level certification in Enterprise Content Management (ECM^P) considered an asset
• Able to travel to various Regional locations

Skills/Abilities:

• Proficiency with information and records management software, preferably content server AND the Microsoft Office 365 platform.
• Detail orientated, practical problem-solving abilities, ability to proactively identify opportunities and quickly implement solutions.
• Strong analytical skills related to document content, metadata and functional requirements.
• Strong communication skills (both written and verbal)
• Strong interpersonal skills to build and foster partnerships with clients and technical team.
• Strong team player with excellent customer service skills along with a demonstrated commitment to service excellence.
• Strong organizational and time management skills.
• Able to handle fluctuating workload, conflicting priorities and concurrent activities.
• Able to work independently and has the desire to learn and share knowledge with team members.
• Able to exercise sound judgement and make decisions within scope of position
• Demonstrated ability to conceptualize and design future-ready products

Perks @ Peel and why you will love working for us:

• Enrolment into OMERS pension plan.
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum. 
• 3 Paid personal days and floating holidays.
• Flexible hours supporting your wellness and wellbeing 
• Annual performance review and merit increases based on performance  
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Work Mode & Job Location: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Drive, Brampton worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.  It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

Join us—be bold, think big, and help shape a better tomorrow.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will be conducted virtually.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

At Peel Region, we value being open and transparent with our community. Peel Region will not be dissolved. The Ontario government has updated legislation to recalibrate the scope of the Transition Board to seek recommendations on land use planning, water & wastewater, regional roads, and waste management. Peel remains committed to providing uninterrupted services to our residents and businesses through the review. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,500 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request.  If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca.  

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.