Content Management Specialist

Content Management Specialist

Corporate Services - Information Management Division

Status:

(1) Contract Full Time - Up to 18 months

(1) Contract Full Time - Up to 13 months

Salary Range: $78,336 to $97,920 per annum + comprehensive benefits 

Work mode: Hybrid* see below for more details about this work mode 

Hours of work:35 hours per week

Join Our Team as a Content Management Specialist!

Are you passionate about developing innovative data-driven solutions that support effective decision making? We are looking for a Content Management Specialist to become a key player in our Content Intelligence team! In this role, you’ll lead exciting projects and initiatives, driving analysis and organization of content while enhancing user experience and adoption.

What You’ll Do:

• Client-Focused Solutions: Analyze client requirements and develop tailored content solutions that meet their needs.
• Project Leadership: Spearhead projects specializing in content management and automation using cutting-edge tools and technologies.
• Content Organization: Create logical structures to visualize and optimize content for maximum usability.
• Effective Communication: Collaborate with clients, partners, and team members to enhance the overall user experience.
• Requirements Gathering: Facilitate sessions to gather functional requirements and document your findings clearly.
• Metadata Analysis: Analyze document content and metadata to ensure optimal organization and retrieval.
• Taxonomy Development: Design effective taxonomies and solutions that support content categorization.
• Testing and Training: Prepare and execute functional test plans, and deliver comprehensive training to users.
• Process Documentation: Develop clear documentation for clients, ensuring they have the resources they need to succeed.
• Functional Support: Provide ongoing support and consultation to clients, ensuring their content management needs are met.
• Continuous Improvement: Identify opportunities to enhance content management processes and system functionality.
• Stay Ahead: Monitor emerging trends and guidelines in content management technologies to keep our practices current.

If you’re ready to make a significant impact in content management and thrive in a collaborative environment, we want to hear from you! Join us and help shape the future of content intelligence!

What the role requires: 

• University or college graduate in information management or related discipline with minimum three (3) years experience in electronic information management, specifically content management or an equivalent combination of education and experience.
• Strong proficiency with enterprise content management software, preferably the Microsoft 365 platform

Skills/Abilities: 

• Detail orientated, practical problem-solving abilities, ability to proactively identify opportunities and quickly implement solutions.
• Strong analytical skills needed to document requirements related to content, metadata and function.
• Strong communication skills (both written and verbal).
• Strong interpersonal skills to build and foster partnerships with clients and technical team.
• Able to identify opportunities for process improvements within the working environment.
• ​Maintains a strong work ethic and a positive, can-do attitude. Proven ability to conceptualize and design products that are aligned with future trends and needs.

Nice to have:

• AIIM CIP (or related) certification is considered an asset
• Experience with Sharegate, Xillio Xill 4, MongoDB, DocuSign, SharePoint, Power Apps and Power Automate is considered an asset

Join us—be bold, think big, and help shape a better tomorrow.

Perks That Make Work Fun (and Your Life Easier)!

At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team:

• Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!
• OMERS Pension Plan: Voluntary enrolment to help secure your future with peace of mind.
• Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important!
• Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.
• Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being.
• Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded!
• Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated.
• Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.

We’ve got you covered — because we know happy, healthy people do their best work! 🎉

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.