Program Support Analyst

Program Support Analyst

Public Works – Planning and Development Services

Status: Contract Full-time (13 months)
Salary Range: $92,153 - $115,189 per annum plus comprehensive benefits

Work Mode: Hybrid* see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton

Hours of work: 35 hours/week

What you will do in this role: 

• Leads the development of data models to support development application analysis and support corporate projects
• Manages and evaluates the reporting of data processes and procedures to ensure high quality analysis and research
• Manages the maintenance of information systems, databases and development applications for monitoring, research and reporting of development activity
• Responds to data and information requests in an accurate and appropriate manner for the target audience
• Ensures policies, protocols and procedures related to divisional programs and databases are documented
• Provide strategic advice and in-depth analysis to support divisional priorities, emerging issues, and ongoing program performance
• Serve as a subject matter expert in GIS infrastructure including Azure, ArcGIS Online, ArcGIS Pro, and Power BI. and develop tools that align with evolving operational needs
• Provide training, mentorship, and technical guidance to staff and interns; act as a divisional technical lead on data management and information systems
• Manage and continuously evolve databases and KPI-tracking tools used across the division to monitor productivity and streamline service delivery
• Develop dashboards and analytical tools that proactively address divisional data needs using ArcGIS Pro, Power BI, and Excel to support policy, process, and operational improvements
• Interpret complex legislative, operational, and policy materials to support strategic planning and business transformation
• Create technical reports and presentations for Council, divisional leadership, and internal/external stakeholders
• Represent the division in cross-departmental working groups and external partnerships to support integrated planning outcomes

What the role requires:

• Post-secondary education in Business Administration, Land Use Planning, Engineering, Computer Science, Data Science/Management/Analytics or a related field
• Registered Professional Planner (RPP) designation and/or  is a member of the Canadian Institute of Planners (MCIP) would be considered an asset
• Minimum 5 years of related experience or an equivalent combination of education and experience
• Familiarity with relevant legislation including the Planning Act, Municipal Act, and Safe Drinking Water Act
• Proven ability to assess research and analytics to develop evidence-informed program and project recommendations
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio) and GIS software platforms
• Knowledge of the planning and design of information technology architecture, database design, GIS, data management standards, records management, and analytic modelling and research

Skills/Abilities:

• Analytical, organizational and project management skills
• Ability to analyze data to determine methods/approaches to improve consistency of data and quality control
• Ability to read and interpret databases and data structures
• Ability to think strategically, communicate technical language at all levels, organize and coordination projects, prepare written policies, procedures and protocols, work independently, deal with deadlines and coordinate staff to achieve goals and objectives
• Demonstrated leadership in project coordination, system integration, and operational strategy
• Sound judgment and ability to influence decisions at the strategic and operational level
• Strong written and verbal communication skills, with the ability to present complex ideas to various audiences
• Proven ability to foster collaborative relationships across departments and with senior management
• Ability to prioritize and manage multiple demands with attention to deadlines and deliverables.
• Skilled in conducting staff training, interpreting legislation, and advising on technical systems and planning processes
• Demonstrated ability to support change management and organizational transformation efforts

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
• Voluntary enrolment into OMERS pension plan.
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum. 
• 3 Paid personal days and floating holidays.
• Flexible hours supporting your wellness and wellbeing 
• Annual performance review and merit increases based on performance  
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Work Mode & Job Location: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Drive, Brampton worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

Join us—be bold, think big, and help shape a better tomorrow.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will be conducted virtually.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

At Peel Region, we value being open and transparent with our community. Peel Region will not be dissolved. The Ontario government has updated legislation to recalibrate the scope of the Transition Board to seek recommendations on land use planning, water & wastewater, regional roads, and waste management. Peel remains committed to providing uninterrupted services to our residents and businesses through the review. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.  

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.