Program Support Analyst

Program Support Analyst

Public Works – Water and Wastewater   

Status: Contract Full-Time (13months)
Salary Range: $92,153 - $115,189 per annum plus comprehensive benefits

Work Mode: Hybrid* see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton

Hours of work: 35 hours/week

What you will do in this role: 

Reporting to the Manager, Planning and Performance, you will provide subject matter expertise, strategic advice and support in response to emerging issues within the Water and Wastewater divisions changing business directions, new initiatives and program performance measures to ensure that the needs of the Divisions are met. Using the lens of service system integration, the PSA proactively advises and provides subject matter expertise with respect to both divisions and the specialty area of each unit.

• Maintains comprehensive, specialized knowledge of government policies, programs and related legislation relevant to Water and Wastewater
• Monitors, analyses, and assesses the impact of new initiatives, advises on strategic policies and operational procedures, and creates/drafts communications
• Assesses and interprets information such as legislation, Ministry communications, research papers and professional periodicals, internal/external policies and provides executive summaries and strategic recommendations on key issues that impact the division/department and/or streamline business procedures for consistent policy/program administration
• Authors information and analytical reports (including Council reports) and creates presentations for the Manager and  Director teams to assist in the provision of information including, but not limited to, Councillors, constituents, advocates, service providers, local planning groups, area Municipalities and community agencies, other Regional departments and other key stakeholders as required
• Facilitates divisional meetings, brainstorming sessions, validation sessions, training sessions for new business procedures and processes; elicits information from various levels of staff to drive key departmental/divisional initiatives
• Provides expert guidance and leadership in coordinating program support, research, analysis, guidance, financial impact and overall coordination for key events, projects and initiatives in collaboration with internal and external resources
• Provides guidance and essential program information enabling the Manager and Director teams to make informed decisions for effective program administration
• Develops and maintain cooperative relationships with internal and external committees and working groups to builds awareness on key issues
• Strategic Planning/Environmental Scan: Works with stakeholder to identify needs. Creates surveys for distribution. Gathers, interprets and analyses data. Presents findings and recommendations to stakeholders using corporate lens for strategic planning
• Provides expert guidance to varying levels of staff, including management, through position management, Job Data, e-Job Data, e-Performance and Return to Work process; Attendance trend analysis to inform budget, operational and labour relations implications

What the role requires:

• Post-secondary education in Business Administration or related field
• 5 years’ of related working experience or equivalent combination of education and experience
• Operational knowledge or direct experience in the Water and Wastewater industry is a strong asset
• Working knowledge of relevant legislation, corporate policies and collective agreements
• Proficiency in MS Office HRMS Peoplesoft as well as PeopleSoft Financials

Skills/Abilities:

• Effective communication skills both verbal and written
• Strong collaborative skills and ability to work with a variety of stakeholders
• Facilitation experience with a skillset to lead engaging presentations
• Excellent problem-solving and decision-making skills
• Sound understanding of project and change management concepts and methodologies
• Ability to think critically and provide sound judgment to senior leaders

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
• Voluntary enrolment into OMERS pension plan.
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum. 
• 3 Paid personal days and floating holidays.
• Flexible hours supporting your wellness and wellbeing 
• Annual performance review and merit increases based on performance  
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement and learning and development resources 

Work Mode & Job Location: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Drive, Brampton worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

Join us—be bold, think big, and help shape a better tomorrow.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will be conducted virtually.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

At Peel Region, we value being open and transparent with our community. Peel Region will not be dissolved. The Ontario government has updated legislation to recalibrate the scope of the Transition Board to seek recommendations on land use planning, water & wastewater, regional roads, and waste management. Peel remains committed to providing uninterrupted services to our residents and businesses through the review. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.