General Manager, Seniors Services

General Manager, Seniors Services 

Health Services 

Status: Regular Full Time

Salary Range: $205,690 - $257,110 per annum (plus comprehensive benefits, where applicable) 

Hire Range: $205,690 - $231,400 per annum

Work Mode: Hybrid* see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton ON

Hours of work: 35 hours per week

Building a Healthier Community Together

At the Region of Peel, we believe everyone deserves to live a life of dignity, purpose, and connection—at every age. Guided by our values of Care and Compassion, Working Together, Integrity, Courage, and Service Excellence, we’re building a community where older adults can thrive and age well.

Our Seniors Services Strategic Plan (2024–2029) sets a bold direction to enhance seniors care through compassion, collaboration, and continuous improvement. Grounded in our Health Services North Star vision of Community for Life – Building a Healthier Community Together, the plan focuses on three strategic goals:

• Cultivate a resilient and empowered workforce
• Deliver person-centred care that honours individual needs and preferences
• Facilitate integrated care through purposeful internal and external collaborations

Learn more: peelregion.ca/health/seniors-services-strategic-plan-2024-2029.pdf

The Opportunity

This is a pivotal moment for Peel—one that calls for a visionary, system-level leader who can shape the future of seniors care through innovation, integration, and compassion.

As General Manager, Seniors Services, you will provide executive leadership and strategic direction for the Region’s long-term care homes, adult day services, and seniors programs—ensuring high-quality, person-centred, and compliant care.

Beyond operations, this role will influence the future of the sector by advancing upstream, community-oriented, and prevention-focused strategies that strengthen independence, wellbeing, and quality of life for older adults. You will play a key role in system transformation, working across health, community, and social sectors to position Peel as a trusted and collaborative partner in integrated seniors care.

You will lead through values, drive change with purpose, and inspire a culture of excellence and inclusion that empowers people to deliver compassionate care every day.

What You’ll Do

This is a defining time for seniors care in Peel—a moment to lead boldly, think systemically, and shape the future of aging through compassion, innovation, and integration.

As General Manager, you will:

• Lead with purpose and vision, setting the strategic direction for seniors services that delivers person-centred, high-quality care rooted in dignity and respect.
• Drive transformation and modernization, aligning services, people, and systems to meet the evolving needs of an aging population.
• Champion integration and collaboration, forging strong partnerships across health, social, and community sectors to build seamless care experiences.
• Empower and engage a values-driven workforce, fostering a culture of trust, inclusion, and continuous learning.
• Advance innovation and sustainability, leading major capital and digital initiatives that strengthen quality of life for residents and caregivers.
• Advocate for seniors and their caregivers, representing Peel at provincial and sector tables to influence policy and system-wide change.

As General Manager, You Will Bring

• A post-secondary degree in Health Administration, Nursing, Social Sciences, or Business (Master’s preferred).
• 10+ years of progressive senior leadership experience in long-term care, seniors services, or health system integration across multiple sites.
• A systems thinking with the ability to translate Peel’s Health Services North Star into actionable strategies that drive upstream prevention and integrated care for older adults.
• Demonstrated leadership through health system emergencies and operational pressures, balancing immediate demands with long-term sustainability and transformation.
• Proven experience leading multi-site operations and system-level integration within seniors services, long-term care, or health systems.
• Deep understanding of the Fixing Long-Term Care Act and related compliance frameworks.
• Strength in change management, organizational culture development, and workforce engagement.
• The ability to build and nurture authentic relationships with residents, caregivers, and community partners—grounded in equity, inclusion, and shared purpose.
• Exceptional communication and influence skills, using storytelling and evidence to inspire confidence among political leaders, staff, and partners.
• Strong financial and operational acumen, ensuring effective stewardship of resources in a complex, evolving system.
• Demonstrated ability to lead with empathy, inspire high-performing teams, and foster inclusion and psychological safety.
• Political and organizational awareness to navigate complex systems and drive results in a multi-stakeholder environment.
• Commitment to equity, inclusion, and person-centered care for residents, families, and staff.

Why Peel

At the Region of Peel, you’ll join a purpose-driven organization that puts people first — our residents, our employees, and our communities. Guided by our values of Care and Compassion, Working Together, Integrity, Courage, and Service Excellence, we create a workplace where you can do work that matters and feel proud of the impact you make every day.

You’ll be part of a collaborative team that leads with heart, grounded in service, innovation, and community — building a healthier, more connected future for everyone who calls Peel home.

Here’s why you’ll love working with us:

• A supportive, hybrid work environment that promotes flexibility, wellness, and balance

• Comprehensive Health, Dental, and Vision benefits, including psychological health coverage, effective on your first day

• Automatic enrolment in the OMERS pension plan for long-term financial security

• Five weeks of vacation accrued annually, plus three paid personal days and floating holidays

• Flexible hours and wellness support designed to help you thrive

• Annual performance review and merit-based recognition for excellence and impact

• Access to tuition reimbursement and continuous learning resources to grow your leadership and skills

• Supportive leadership and an inclusive culture where you’re valued, respected, and empowered to lead with purpose

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

Interview: Our recruitment process may include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

Join us in leading the transformation of seniors services—and help shape a healthier, more connected future for older adults in Peel.

Be bold. Think big. Lead with collaboration. Join us

Apply today and make a difference that matters.

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.