Administrative Support/Receptionist

Administrative Support/Receptionist Long Term Care 

Health Services - Long Term Care 

Status: Contract Part Time - 12 months

Salary Range: $31.11/Hr - $38.89/Hr

Hiring Range: $31.11/Hr - $34.99/Hr

Work mode: Onsite* see below for more details about this work mode. 

Location: Peel Manor Long Term Care Home: 525 Main Street N, Brampton ON L6X 1N9

Hours of work: 26 hours biweekly.  Shifts include 8:00AM - 2:00PM, 2:00PM - 8:00PM, 4:30PM - 8:30PM (candidates must be available to work weekends and holidays).Subject to change due to operational needs.

Who we are: The Long-Term Care and Senior Services Divisions require staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence ability to deliver person-centered care in an authentic way that is meaningful to the resident and their family.

While you won't be providing direct resident care, you will play an integral role in providing daily administrative support to the Supervisor, Resident Support Services in carrying out their day-to-day business, projects, and planning activities.

What you will do in this role: 

Reporting to the Supervisor, Resident Support Services you will provide courteous and helpful assistance to all internal residents, staff members, volunteers, external visitors and contractors.

• Administrative support which includes but is not limited to filing, faxing, photocopying, and typing
• Greet and direct visitors appropriately
• Direct incoming calls in a timely manner and operate a paging system as needed
• Monitor the lobby to ensure resident safety and respond to emergency situations in accordance with the Centre’s policies and procedures
• Responsible for monetary transactions which may include payment receipts and collecting cash for meal tickets
• Maintain organization and confidentiality of documents (may include filing, archiving and/or shredding documents)
• Responsible for petty cash including reconciliation and replenishment 
• Special projects as assigned (may require additional work hours)

What the role requires: 

• High school diploma or equivalent along with skills in basic accounting
• Minimum of one year customer service experience within a health care environment
• Previous cash handling experience
• Vulnerable Sector Check & TB Skin Test 
• Combination of education and experience may be considered

Skills/Abilities:

• Effective oral and written communication skills
• Exceptional customer service skills with the ability to act appropriately in situations requiring compassion, tact, diplomacy, and confidentiality
• Excellent organizational skills
• Ability to work with minimal direction and as part of a team
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and general accounting software applications such as Point Click Care 
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have: 

• Experience in PeopleSoft related to Absence Management, Enhanced Scheduling and Time Administration as required for scheduling support 

Perks @ Peel and why you will love working for us:

• % in lieu of vacation 
• Voluntary enrolment into OMERS pension plan 
• Supportive leadership and a culture of respect and inclusion 

Please note: Successful candidates hired to work within any of The Region of Peel’s Long Term Care Homes are required to provide the following information prior to hire:

• Vulnerable Sector Police Check
• TB Skin Testing

Interview: Our recruitment process will be completed using video technology.

Reporting Location: Peel Manor Long Term Care Home: 525 Main Street N, Brampton ON L6X 1N9

Join us—be bold, think big, and help shape a better tomorrow.

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.