Program Analyst
Human Services – Peel Housing Corporation
CUPE LOCAL 966
Status: 2 positions
Regular Full Time
Salary Range: $83,507 to $99,362 per annum ($45.88/hour - $54.59/hour)
Work Mode: Hybrid *see below for more details about this work mode.
Location: 7120 Hurrontario Street, Mississauga
Hours of work: 35 hours per week
**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.
At Peel Region, we can create lasting impact, together.**
Who we are:
Peel Housing Corporation provides safe, well maintained living environments for tenants in Peel Living and Region of Peel owned properties including: 71 residential properties, two transitional housing residences and three emergency shelters. These services contribute to a positive experience for residents and enhance neighbourhoods where the buildings are located.
Position Summary:
Provides policy, program and procedure development and analysis including conducting research, identifying trends, determining financial impacts and preparing reports which advise the Human Services Leadership Team. The Program Analyst develops, implements and maintains programs for the Human Services Department. The Program Analyst supports Program Supervisors in determining the efficiency and effectiveness of Human Services programs and services.
What you will do in this role:
Maintains a thorough knowledge of government policy, programs and legislation relevant to HumanServices Programs and monitors and analyzes new initiatives. Assesses their impact on the Region of Peel and prepares policies and operational procedures for the Department.
Identifies, analyzes and evaluates impacts to current and changing policies, programs, and legislation and develops recommendations for improvements for the impacted Divisional Leadership Team.
Develops, implements, and maintains policies, programs and tools to respond to Human Services needs in the Region of Peel including but not limited to social assistance and employment, homelessness and housing services, and child care.
Collaborates with other Regional staff as required (for example, for the development of training content, creation of policies and processes, for the implementation of project plans, etc.)
Collects, analyzes, maintains and evaluates data on the Human Services needs in Peel including but not limited to social assistance and employment, homelessness and housing services, and childcare and identifies emerging needs for the purpose of Human Services program and policy development and maintenance.
Provides information and analytical reports to the Human Services Leadership Team as required which includes identifying trends, determining impacts, assessing risks, projecting future costing and analyzing cost effectiveness to informdecisions and service responses, and reports to Council on matters related to Human Services.
Authors reports, including Council reports, related to programs and services offered through the Human Services Department.
Provides information and analytical reports to the Divisional Leadership Team to assist in the provision of information to Councilors, constituents, advocates, service providers, local planning groups, area municipalities and community agencies, other regional departments and other stake holders as required.
Develops, implements and provides ongoing analysis and evaluation of Human Services programs and services.
Works collaboratively to maintain close and effective working relationships with other Regional staff, other levels of government, community-based service providers, service users, and the community to ensure awareness of existing and evolving issues and concerns.
Participates in staff training to ensure staff are supported in the integration and communication of existing and/or changing policies and reviews procedures and policies by attending staff meetings as required.
Collaborates with Regional staff in Purchasing, Privacy, Contracts and Legal in the development of procurements, evaluation of agencies and negotiation of legal agreements including scopes of work, amendments, extensions and payment schedules.
Identify political trends and determine policy and financial impacts to the Human Services Department and the Region of Peel.
Prepares cost analysis reports and identifies and makes recommendations for improvements.
Provides direction, interpretation of policy or other relevant information to all staff.
Collaborates with Communications and the Program Supervisor to develop and maintain all informational material for programs including promotional and the external website.
Develops and maintains all informational material for programs including fact sheets,and the internal website.
Leads/facilitates the development of Divisional or Departmental work groups to ensure coordinated and integrated policy development, program planning and evaluation or the decommissioningof programs where appropriate.
Supports departmental and divisional program planning and implementation of service strategy/business plan initiatives.
Coordinates activities with internal departments, community stakeholders,and agencies.
Develops, informs and manages project work plans,provides updates to internal staff or external agencies, identifies areas of concern, communication activities and budget plans.
Completes research and environmental scans on Departmental programs and services and makes recommendations regarding best practices.
Creates,coordinates and completes program audits and evaluations to ensure providers are in contract compliance, programs are running as agreed to and prepare a report based on the results.
Collaborates with other Regional staff, external partners and community agencies to build community capacity for Human Services programs and initiatives.
Utilizes available technology to support the development of reports and supports providers with utilizing the available technology.
Other related duties as assigned.
What the role requires:
Minimum of a college diploma or universitydegree,combined with a minimum of three years work experience in Human Services or other relatedfield specific to program and/or policy development or research, analysis and training related to program administration or management.
Specific knowledge of Human Services programs combined with general knowledge of municipal,provincial and federal initiatives, policies, programs and legislation as applicable.
Please note: Successful candidates will be required to provide a Vulnerable Sector Police Reference Check prior to hire. The cost for this reference is the candidates responsibiliy
Skills/Abilities:
** Preference will be given to qualified applicants who are currently in the bargaining unit. **
Perks @ Peel and why you will love working for us:
Be bold. Think big. Join us.
In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.
It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will be conducted virtually.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.
Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.