Financial Support Representative

Financial Support Representative

Human Services – Income and Social Supports

Status: Contract Full Time - up to 24 months 

Salary Range: $61,104 – $71,810 per annum 

Hourly Range: $33.57 – $39.46 per hour

Work Mode: Onsite

Location: 10 Peel Centre Drive, Brampton, Ontario

Hours of Work: 35 hours per week

CUPE LOCAL 966

**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.

At Peel Region, we can create lasting impact, together.**

Who we are: Income and Social Supports is the single point of access for a range of Human Services programs provided by Peel Region, and community-based agencies to help individuals or families cope with life challenges or events. Learn more about the supports we provide.

What you will do in this role:

• Prepares manual cheques and drug cards for Ontario Works (OW) clients and general public as per current office practices. Ensures all manual cheques are properly recorded on provincial computer system and all internal OW Tracking
  databases
• Processes computerised cheques as per current office practices
• Provides cheque window services which include the release of cheques, drug cards, and payment related affidavits
• Receives, processes and maintains accurate records of all payments issued through SDMT and the Royal Bank
  electronic system
• Responsible for various administrative participant requests and for cheque window duties
• Maintains monthly statistical records as required
• Processes, prepares traces, stop payments, recalls and returned items as requested or received, and communicates outcomes or resolutions with caseworker as per current office practices
• Reconciles, corrects or reports all payment discrepancies to supervisor, Finance Coordinator or Local Business Expert
  (LBE)
• Processes invoices for program related goods & services for the OW division, clients and agencies through SDMT or Accounts Payable (AP)
• Reconciles and process payments to AP for external agencies (i.e. Emergency Hostels, Language Interpreters)
• Processes referrals to Employment Placement (EP) Agencies via SDMT. Monitors clients’ participation within the EP programs to ensure appropriate reconciliation and process payments
• Processes referrals to the trusteeship program, including monitoring acceptance, updating SDMT and maintaining payment disbursements. Make and record payments as directed by Peel Career Assessment Services on the OW clients behalf
• Reconciles purchase card receipts in PeopleSoft for all OW purchase card holders
• Retains copies of all output produced according to the Corporate and Ministry of Community and Social Services retention
  schedule
• Liaises with OW Caseworkers, Supervisors, LBE, Financial Analyst, Accounts Payable, Regional Finance units, Royal Bank contact, external agencies and vendors to ensure accurate payments and that OW financial integrity is maintained.
• Other duties as required

What the role requires:

• Completion of a secondary school program or equivalent with one year related post secondary education
• One year experience in an accounts receivable or payable position is preferred
• A satisfactory Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted)

Skills/Abilities: 

• Sound computer skills, must demonstrate intermediate working knowledge of Access, Word, Excel and Outlook applications
• Mathematical/accounting skills
• Analytical and problem solving skills
• Communication skills both verbal and written
• Excellent organizational skills
• The ability to work independently and effectively within a team
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Preference will be given to qualified candidates who are currently in the bargaining unit. This position is a bargaining unit position represented by CUPE Local 966. Continuous employment is not guaranteed and may be subject to layoffs as outlined in the Collective Agreement Article 15.

Perks @ Peel and why you will love working for us:

• % in lieu of benefits 
•  Enrolment into OMERS pension plan (where applicable) 
• Supportive leadership and a culture of respect and inclusion 

Be bold. Think big. Join us.

Work Mode & Job Location: Onsite at 10 Peel Centre Dr., Brampton, ON

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Assessment: There will be an In-person Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.