Manager, Internal Investigations

Peel Region serves a vibrant and diverse community of more than 1.5 million residents. Our employees deliver critical programs and services that support health, safety, belonging, and opportunity across the lifespan. Guided by our Peel People Strategy, we put people at the centre of how we work—prioritizing trust, care, equity, accountability, and collaboration.

We are seeking a Manager, Internal Investigations to lead a critical function that helps ensure Peel remains a respectful, inclusive, and psychologically safe workplace. This role is ideal for an experienced investigations leader who brings sound judgment, compassion, and credibility to complex matters—and who believes that fairness, dignity, and integrity are foundational to employee experience.

Your Impact

As Manager, Internal Investigations, you will oversee and conduct impartial, timely, and trauma‑informed investigations into allegations of harassment, discrimination, bullying, retaliation, and other breaches of Peel’s Respect in the Workplace policy.

You will provide expert guidance and trusted advice to leaders, partner closely with HR and Legal, and lead a small team of specialized investigators—ensuring investigations are legally sound, ethically grounded, and handled with professionalism and care.

Your work directly supports Peel’s commitment to a respectful workplace, strengthens organizational trust, and contributes to a culture of accountability and inclusion.

What You’ll Do

Investigation Leadership

• Manage and conduct complex, sensitive workplace investigations with fairness, objectivity, and confidentiality.
• Develop and execute investigation plans, including interviewing complainants, respondents, and witnesses; gathering and assessing documentary and electronic evidence; and documenting findings.
• Ensure investigations are conducted in a trauma‑informed, respectful manner that minimizes further harm.
• Manage external investigators and vendors as required.
• Maintain detailed and confidential investigation records and provide appropriate progress updates to stakeholders.

Policy, Compliance, and Education

• Interpret and consistently apply Peel’s Respect in the Workplace policy, human rights legislation, and employment law.
• Stay current on legislative changes, case law, and best practices related to workplace investigations.
• Recommend improvements to policies, procedures, and tools to enhance effectiveness and compliance.
• Develop and deliver training for employees and leaders on workplace respect, investigation processes, and prevention.

Reporting, Advice, and Prevention

• Prepare clear, thorough investigation reports that analyze evidence and provide balanced, defensible recommendations.
• Present findings and advice to senior leaders with credibility and discretion.
• Monitor implementation of corrective and preventative actions.
• Identify trends and systemic issues and recommend proactive, organization‑wide solutions to strengthen workplace culture.

Collaboration and Culture

• Collaborate with HR colleagues, Legal Services, leadership teams, and union representatives.
• Coach and support leaders in addressing and preventing workplace respect issues.
• Model Peel’s values of Inclusion, Care, Collaboration, Transparency, and Leadership in every interaction.
• Contribute to a culture where employees feel safe to raise concerns and confident in fair outcomes.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

What You Will Bring

Qualifications

• Bachelor’s degree in Human Resources, Law, or a related field (Master’s degree preferred).
• Minimum 10 years of experience conducting complex workplace investigations. Combination of education and experience may be considered.
• Strong knowledge of employment law, human rights legislation, and investigation best practices.
• Certification in workplace investigations (e.g., AWI) is an asset.
• A satisfactory Level 2 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).

Core Competencies

• Impartiality & Sound Judgment – A proven ability to conduct fair, objective, and defensible investigations in complex and high‑risk situations.
• Integrity & Ethical Conduct – Demonstrated professionalism, discretion, and commitment to ethical standards when handling sensitive matters.
• Critical Thinking & Investigative Excellence – Strong analytical skills to assess evidence, identify root causes, and develop clear, practical recommendations.
• Trauma‑Informed Communication – Ability to engage employees, leaders, and union representatives with empathy, respect, and professionalism, while maintaining neutrality.
• Clear & Influential Communication – Excellence in written and verbal communication, including preparation of high‑quality investigation reports and presentation of findings.
• Organization & Accountability – Ability to manage multiple investigations simultaneously, meet timelines, and maintain attention to detail.
• Collaboration & Relationship‑Building – A partnership‑based approach that builds trust across HR, Legal, leadership, and labour environments.
• Commitment to Respect, Equity & Inclusion – A values‑driven mindset that strengthens an inclusive, respectful, and accountable workplace culture.

Why Work at Peel?

At Peel Region, you’ll find purpose in public service and a workplace that:

• Leads with care, integrity, and inclusion
• Invests in learning, leadership development, and employee well‑being
• Embraces flexible and modern ways of working
• Lives ONEHR—collaborative, people‑centred, and community‑focused

Perks @ Peel and why you will love working for us:   

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources 

Here, your expertise helps ensure our employees feel safe, supported, and respected—so they can continue serving the community with confidence and pride.

Ready to Apply?

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If you are motivated by fairness, guided by integrity, and committed to building respectful workplaces, we encourage you to apply.

Peel Region is committed to inclusive hiring practices. We welcome applications from all qualified individuals and are dedicated to providing accommodations throughout the recruitment process.