Manager Central West Behavioural Supports Ontario (BSO) Program

**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.

At Peel Region, we can create lasting impact, together.**

Manager Central West Behavioural Supports Ontario (BSO) Program

Health Services – Senior Services

Status: 1 Regular Full Time

Salary Range: $120,401.00 – $150,501.00 per annum (plus comprehensive benefits, where applicable) 

Hiring Range: $120,401.00 – $135,451.00 per annum

Work Mode: Hybrid

Location: 10 Peel Centre Dr., Brampton, ON

Hours of Work: 35 hours per week

About Us:

Senior Services at Peel Region is dedicated to enhancing quality of life for older adults through compassionate, equitable, and client‑centred care. Our teams deliver long‑term care and community‑based supports that make a meaningful difference for Peel’s diverse senior population.

About the Role:
Peel Region is the lead agency for the Behavioural Supports Ontario (BSO) Program in the Central West region. The BSO Program provides specialized, person‑centred supports to older adults experiencing or at risk of responsive behaviours associated with dementia and/or other mental health conditions and supports to families and care partners.

As the Manager, Central West BSO Program, you will lead a team of seven direct reports and provide strategic, clinical, and operational leadership for BSO services across the region, working closely with Ontario Health Central, the BSO Provincial Coordinating Office, system partners, and Senior Services leadership.

What You’ll Do:

• Provide strategic and clinical leadership for BSO services across the Central West region.
• Lead system planning, funding utilization, and quality improvement initiatives.
• Manage regional BSO budgets, performance reporting, and ministry accountability.
• Oversee multidisciplinary teams delivering mobile behavioural support services.
• Ensure alignment to the provincial BSO mandate, practice standards, and performance expectations.
• Strengthen system integration and partnerships across health sectors.
• Prepare and present high‑level reports and recommendations to senior leaders and system partners.

What You’ll Need:

• Master’s degree in a Health-related field and a minimum of 5 year's experience in the health services sector or an equivalent combination of education and experience.
• 5 years management expertise and experience working in a unionized environment.
• Expert knowledge of legislation supporting health services delivery, particularly within the Senior Services sector.
• Demonstrated understanding of health systems, interdepartmental relationships, community resources, and current issues affecting communities.
• Extensive expertise in program, project, and portfolio management, including change management and strategy development and execution.
• Advanced knowledge of performance measurement, evaluation, and quality and process improvement methodologies.
• Experience mentoring, coaching, and supporting multidisciplinary teams.
• Budget management experience and well‑developed computer and analytical skills.
• Commitment to diversity, equity, and inclusion, modeling inclusive behaviors and managing bias.
• Ability to obtain and maintain a Vulnerable Sector Check (VSC) in accordance with Regional standards.

Your Skills & Abilities:

• Demonstrated leadership capabilities, including negotiation, facilitation, mentoring, conflict resolution, and leading diverse teams through complex initiatives.
• Proven ability to build and sustain partnerships with government agencies, health organizations, and system stakeholders to influence policy and service delivery.
• Demonstrated short and long term planning skills and ability to execute complex initiatives.
• Excellent communication, presentation, and collaboration skills, with the ability to clearly articulate complex information to varied audiences.
• Advanced research, analytical, and data synthesis skills to inform strategy development and evidence‑based recommendations.
• Proven problem‑solving skills with tact, diplomacy, and political acuity in complex and sensitive environments.
• Effective organizational and time management skills, with a collaborative, innovative approach to stakeholder engagement.

Nice To Have:

• Knowledge and experience with the Behavioural Supports Ontario program and/or knowledge and experience caring for populations experiencing responsive behaviours is an asset.
• Demonstrated experience within the long-term care (LTC) sector, with a solid understanding of its operational and regulatory environment, is considered an asset.
• Regulated health care provider designation is considered an asset.

Why Join Us?

At Peel Region, we are committed to making a meaningful difference in the lives of our residents every day. We offer purposeful work, supportive leadership, and the opportunity to collaborate with passionate professionals who care deeply about community wellbeing.

You’ll be part of an inclusive and respectful workplace that values innovation, continuous learning, and diverse perspectives. At Peel, your expertise is respected, your contributions matter, and your professional growth is supported; together, we can build healthier communities and create lasting impact!

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
• Automatic enrolment into OMERS pension plan (where applicable).
• Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum.
• 3 Paid personal days and floating holidays.
• Flexible hours supporting your wellness and wellbeing.
• Annual performance review and merit increases based on performance (where applicable).
• Supportive leadership and a culture of respect and inclusion.
• Access to tuition reimbursement (where applicable) and learning and development resources.

We’ve got you covered because we know happy, healthy people do their best work!

Be bold. Think big. Join us.

Work Mode & Job Location:

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will include video conference technology.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.