Supervisor Encampment Response, Housing Client Services
Human Services - Housing
Status: Regular Full Time
Salary Range: Non Union, Salary Band I $105, 754 per annum to $132,193 per annum (plus comprehensive benefits)
Hiring Range: $105, 754 per annum - $118,974 per annum
Work Mode: Hybrid; 2 On Site days per week which can increase based on operational needs *see below for more details about this work mode.
Location: 10 Peel Centre Drive, Brampton and 7120 Hurontario St. Mississauga; ability to travel within the Region of Peel required
Hours of work: 35 Hours per week and able to work weekends and occasional evenings where required.
Who we are: Housing Services leads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve these services through effective planning, based on local information and research about the needs of Peel’s many different communities
Reports to: Manager, Housing Client Services
In this role you will Supervise 2 Program Analysts, 5 Housing Support Workers and 1 Administrative Representative.
What you will do in this role:
What the role requires:
A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
Post-secondary education in a Human Services or related field combined with 5 years of experience in housing, homelessness and/or the human services field or an equivalent combination of education and experience may be considered
Three (3) years of previous supervisory/leadership experience preferably within a unionized environment
Working knowledge of the housing and homelessness services sectors, including encampment-related legal frameworks such as the Trespass to Property Act, Safer Municipalities Act, local by-laws, and the Canadian Charter of Rights and Freedoms
Knowledge and experience working and building trusting relationships with vulnerable populations including people experiencing homelessness, including an understanding of trauma-informed approaches and Indigenous-led engagement and cultural safety practices
Skilled in non-violent crisis intervention and de-escalation practices
Understanding of systemic and historical challenges that contribute to homelessness
Ability to consistently use a human rights-based approach that supports voluntary relocation of encampment residents to safer alternatives, duty to minimize harm when relocations are required, and active participation and engagement with encampment residents
Ability to lead case conferences with encampment response team members as needed
Ability to attend various sites throughout Peel Region on a regular basis in all weather conditions
Coordinating responses during extreme weather alerts
Supporting emergency evacuation of unsafe encampments
Participating in municipal emergency operations when needed
Knowledge of occupational health and safety responsibilities and ability to support staff when exposed to trauma and critical incidents
Skills/Abilities:
Perks @ Peel and why you will love working for us:
Be bold. Think big. Join us.
Work Mode & Job Location:
In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.
It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will include video conference technology
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If this opportunity matches your qualifications and experience, please apply on-line.
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.
Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.