Regional Municipality of Peel

Project Manager, Human Services

Posted Date 2 weeks ago(3/5/2018 3:27 PM)
System ID
# Positions
Position Type and Status
Contract Full-time
Job Industry
Government and Public Sector
Career Level
Post End Date
3/19/2018 11:59 PM
CAD $86,791.00/Yr.
CAD $108,488.00/Yr.

About Us

The Region of Peel serves a vibrant and culturally diverse community of more than 1.4 million residents and 88,000 businesses in Brampton, Caledon and Mississauga.  Committed to service excellence, transparency in decision-making and responsible tax management, the Region delivers a wide range of municipal services that are customer-focused and cost-effective.


The Region of Peel has recently completed a Strategic Planning process that engaged our residents and stakeholders to answer one question: “What can you imagine for the future of Peel?” All the feedback received formed the path forward and the strategic direction for the Region over the next 20 years.



To learn more about the Region of Peel please visit our website or watch the Faces of Peel video to see how our employees impact the residents of Peel.


Job Description

Project Manager, Human Services

Contract Full Time; up to 13 months

Human Services- Strategic Initiatives


Do you have strong project management skills and experience to lead projects in a human services environment?


Are you a strong communicator with the ability to inform and influence internal and external stakeholders of varying levels of authority?


Do you incorporate change management strategy, planning and tactics into projects?


Are you a strategic & visionary thinker who utilizes innovative forward thinking solutions to problem solve & make decisions? 


We are looking for a diversity conscious individual who can exhibit political acuity, resilient communication skills and management of one's own timelines.


Does this sound like you?

The Project Management and Business Transformation Unit is one unit within the Strategic Initiatives Division, an enabling division that supports teams within the Human Services Department, across the organization and community groups to enhance effective service delivery and supports to clients and residents of Peel.


Reporting to the Manager, Project Management and Business Transformation you will be responsible for the all the work undertaken as part of Human Services project(s) including visioning, research, consultation, analysis, recommendations and implementation.   This role is responsible to lead medium well defined projects to meet departmental needs and priorities, supporting program areas to implement and sustain project deliverables/outcomes.



What you will be responsible for…


  • Responsible for all key project documents and correspondence including the Project Charter, Work Breakdown Structure, Change Management Plan, Communication Strategy, Project Workplan, project status reports etc.
  • Responsible for progressing the project work through all project phases (initiating, planning, executing, monitoring and controlling and close-out)
  • Provides ongoing support, guidance and expert advice as it relates to business efficiencies and the project management discipline
  • Assesses work requests, completes Scopes of Work and makes recommendations for prioritization of projects within the department
  • Provides regular reporting to the Manager, Project Sponsor, Steering Committee, CDM, CDMS and other stakeholders as appropriate
  • Completes work in support of the Strategic Plan, Term of Council Priorities and other departmental/corporate priorities
  • Provides recommendations to ensure all services provided by Human Services are client centered value added, effective, and efficient which results in positive community impact
  • Plans, consults and conducts functional and business analyses with key stakeholders
  • Collaborates with clients, community partners and key stakeholders including Council in order to ensure the that the services provided in the department continue to meet the needs of Peel
  • Manages a complex portfolio with the ability to balance competing interests and priorities across the Human Services department
  • Develops presentation materials and facilitates various sessions to gather information for the project or to inform others of project information 


  • Post secondary degree in a Human Services related field and a minimum of 5 years experience in the Human Services sector or an equivalent combination of education and experience. 
  • At least one year of experience leading a medium to large project(s)
  • Working knowledge of the legislation that supports Human Services delivery, including but not limited to the following acts: Ontario Works, Child Care and Early Years, Social Housing Reform, Ontario Disability Support Program and Child and Family Services
  • Experience in applying change management principles and methodologies and the ability to lead as well as manage and support change
  • Research and analytical skills to gather, analyze and synthesize data and develop recommendations as necessary
  • Knowledge of performance measurement to ensure evaluation and continuous improvement are built into the project(s) 
  • Demonstrated knowledge and experience applying project management methodologies
  • Ability to develop and monitor budgets
  • Short and long term planning skills and ability to execute various project plans
  • Demonstrated leadership, negotiation, facilitation and mentoring skills
  • Strong understanding of and ability to apply evidence-based decision-making
  • Knowledge of systems used to support project management and Microsoft Office 

Location: 10 Peel Centre Drive, Suite B Brampton

Hours of work: 8:30am-4:30pm Monday to Friday 35 hours/week

If your skills and experience match the qualifications, please apply online. 

Additional Information

At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.


Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.


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