Regional Municipality of Peel

  • Specialist, Workforce Analytics

    Posted Date 1 week ago(5/15/2018 12:53 PM)
    System ID
    # Positions
    Position Type and Status
    Regular Full-time
    Job Industry
    Business Analysis, Business Intelligence, Government and Public Sector, Statistics
    Career Level
    Post End Date
    5/29/2018 11:59 PM
    CAD $78,681.00/Yr.
    CAD $98,350.00/Yr.
  • About Us

    The Region of Peel serves a vibrant and culturally diverse community of more than 1.4 million residents and 88,000 businesses in Brampton, Caledon and Mississauga.  Committed to service excellence, transparency in decision-making and responsible tax management, the Region delivers a wide range of municipal services that are customer-focused and cost-effective.


    The Region of Peel has recently completed a Strategic Planning process that engaged our residents and stakeholders to answer one question: “What can you imagine for the future of Peel?” All the feedback received formed the path forward and the strategic direction for the Region over the next 20 years.



    To learn more about the Region of Peel please visit our website or watch the Faces of Peel video to see how our employees impact the residents of Peel.


    Job Description

    Specialist, Workforce Analytics

    Corporate Services - Human Resources


    The Specialist, Workforce Analytics will be responsible for designing, building and implementing Human Resources related scorecards and dashboards for the Corporation.


    We are looking for someone with a strong background in business intelligence.  This experience will enable our successful candidate to support the Corporation in making evidence-based decisions, will enable a balanced approach to risk management and drive and influence desired Human Resources outcomes.


    This position plays a key role in:

    • Supporting and executing the Region's Strategic Plan, Corporate Services Business Plan, and the Human Resources Business Plan;
    • Supporting the Human Resources’ mandate by establishing leading edge Human Resources analytics and research that will be the foundation of the Region's reputation to drive trust and confidence in the stewardship of the Region’s workforce data. 
    • Implementing the Division's Workforce Analytics Strategy, providing key performance indicators, industry related trends and forecasting; as well as providing meaningful reporting to stakeholders including Regional Council, Peel Housing Corporation (PHC), Executive Leadership Team (ELT), and Program areas.

    Major Responsibilities: 

    • Develop and implement tools and technology to capture Human Resources business intelligence, including developing, analyzing and monitoring the Corporation' s Human Resources key performance indicators
    • Use strong analytical reasoning to understand the Human Resources Division's reporting and analytical requirements and transform them in operational applications
    • Created an integrated knowledge area focused on research that will inform and support decisions and Human Resources outcomes
    • Provide subject matter expertise and advice including supporting the tracking, analysis and improvement of metrics and other key performance indicators
    • Prepare detailed documentation on gap analysis and recommendations through business process maps and other graphical and report formats
    • Define metrics and success criteria for the measurement of Workforce activities
    • Assist Manager in building solid business cases using evidence based approaches to advocate for programs and services to respond to the changing needs in Human Resources including industry trends
    • Research industry trends and their impact to the Corporation's Human Resources activities and outcomes
    • Extract, cleanse, organize and manage relevant information from various sources and be able to identify missing information and develop ways to obtain it
    • Create meaningful reporting that supports Human Resources outcomes for the Corporation
    • Lead the development and production of reports such as financial and statistical reports Activity reports to Regional Council, PHC, ELT, and Program areas as well as forecasting and variance analysis that support Programs
    • Prepare and deliver presentations, performance measurements and benchmarking reports and data to staff and stakeholders
    • Provide scheduled, ad-hoc and on-demand reporting when required
    • Develop, implement and apply sound information management standards, procedures and tools to provide consistent, accurate, timely information
    • Prepares project related materials, presentations, business cases and report
    • Orchestrates activities to most efficiently drive progress that aligns with project prioritization and broader Human Resources strategies
    • Develop and execute communication strategy and/or change management strategy (where required)


    • Relevant university degree (Business Analytics, Data Management/Statistics or Business Administration preferred) combined with 3 years with Business Analytics/Business Intelligence experience or equivalent combination of education/experience
    • Strong research and analytical skills to: support strategic and operational development activities; to gather, analyze and synthesize data and develop recommendations; executing business process mapping and problem solving skills
    • Knowledge of performance measurement to ensure sound administration and evaluation and continuous improvement
    • Considerable experience understanding business reporting, developing performance measures and decision support needs
    • Ability to conceptualize, develop recommendations to support decision making, structure complex problems and deal with incomplete data
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers and subject matter experts
    • Detailed orientation and organizational skills for managing multiple tasks, conflicting demands, shifting priorities and delivering data requests in a timely manner
    • Flexible and thrive in an environment with frequent and competing deadlines, multiple tasks and high performance expectations
    • Time management and organization skills to prioritize workload within time constraints
    • Excellent oral, written communication and presentation skills
    • Strong analytical, planning and research skills, advanced technical and reporting skills
    • Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner
    • Understanding and experience in municipality level of business activities in a variety of programs would be considered an asset
    • Advanced Analytics, descriptive and predictive modeling skills utilizing Statistical Software packages such as SPSS, R and Text Analytics tools
    • Knowledge and experience in utilizing data visualization tools

    Location: 10 Peel Centre Drive, Brampton

    Hours of Work: 35 hours/week – Monday through Friday


    If this opportunity matches your qualifications and experience, please apply online.

    Additional Information

    At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.


    Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.


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