Regional Municipality of Peel

  • Superintendent

    Posted Date 2 weeks ago(8/6/2018 8:00 AM)
    System ID
    # Positions
    Position Type and Status
    Regular Full-time
    Job Industry
    Government and Public Sector, Healthcare and Medical Services
    Career Level
    Post End Date
    8/20/2018 11:59 PM
    CAD $88,093.00/Yr.
    CAD $110,115.00/Yr.
  • About Us

    The Region of Peel serves a vibrant and culturally diverse community of more than 1.4 million residents and 163,000 businesses in Brampton, Caledon and Mississauga.  Committed to service excellence, transparency in decision-making and responsible tax management, the Region delivers a wide range of municipal services that are customer-focused and cost-effective.


    The Region of Peel has recently completed a Strategic Planning process that engaged our residents and stakeholders to answer one question: “What can you imagine for the future of Peel?” All the feedback received formed the path forward and the strategic direction for the Region over the next 20 years.



    To learn more about the Region of Peel please visit our website or watch the Faces of Peel video to see how our employees impact the residents of Peel.


    Job Description

    Superintendent, Paramedic Operations

    Health Services - Paramedic Services


    Peel Regional Paramedic Services are recognized leaders in pre-hospital care, innovation and research.


    Each year we respond to over 100 000 calls bringing advanced medical knowledge and interventions to the road and into the homes of Peel's residents.


    Are you a people leader who strives to coachdevelop and support a high-performing team of paramedics?  Do you pride yourself on building strong relationships and building competency in others?


    Interested?  This may be the opportunity for you….

    Reporting to the assigned Commander, we are seeking a Superintendent to lead, guide, and coach our growing service of Primary and Advanced Care paramedics.   




    • Participate in divisional initiatives to improve paramedic on-time performance by monitoring response times, staffing levels, and out-of-service time delays
    • Make recommendation for improvements to the deployment plan
    • Listen and act upon system feedback suggestions from Paramedics and communicate with the Central Ambulance Communications Center (CACC) on all vehicle movements due to maintenance or service
    • Utilize data, (performance metrics) to aid in decision-making, communicate with staff and achieve goals of the program
    • You will be called upon to act as scene commander during an emergency and/or disaster with a medical focus; working with police, fire and other allied agencies within Peel Regional boundaries and at the request of other Paramedic services outside Peel
    • A collaborative approach to people management will be vital to the success of this role, this will involve mentorship, coaching and fostering a collective team approach in order to achieve optimal employee performance and satisfaction in addition to enhancing the overall Strategic Plan for Paramedic Services
    • Working with the management team, the union representatives and Paramedics you will participate in committees and initiatives to promote a respectful working environment, foster effective communication and inspire the delivery of high quality service and teamwork with a focus on a consistent approach
    • Excellent supervisory skills will be utilized to manage day to day employee relations in a unionized setting, training and motivating your team, reviewing and processing paperwork, conducting vehicle and site inspections as well as investigations
    • Expert working knowledge of all applicable legislative requirements, policies and procedures by the Ministry of Health and Long Term Care, Ambulance Act, and the Occupational Health and Safety Act by conducting and participating in audits, best practice and other corporate initiatives




    Education and Experience:

    • An Ambulance and Emergency Care/Paramedic Diploma
    • Provincial Certification and AEMCA (Advanced Emergency Medical Care Attendant qualifications as an Advanced Care or Primary Care Paramedic) in conjunction with Base Hospital Certification to perform delegated medical acts as a Primary or Advanced Care Paramedic
    • Five (5) years paramedic field experience
    • Supervisory experience in either an acting or full-time role within a unionized environment would be preferred
    • A valid Class "F" Drivers Licence as required under Provincial law and meet all requirements of the Ambulance Act and Regulations


    • Open and effective communication style (written + verbal), ability to communicate in a clear and professional manner with both the public and internal staff
    • Ability to influence, negotiate and approach situations in a tactful and diplomatic manner
    • Ability to communicate and encourage change that supports best practices in Paramedicine and Operations

    Additional Skills and Knowledge:

    • Strong leadership capabilities and competencies that foster a collaborative working style to coach and lead a growing team
    • Excellent team building skills and ability to effectively optimize performance levels

    Location: To be determined

    Hours of work: Based on a 42 hour work week, rotation to follow assigned work schedule.


    If this opportunity matches your qualifications and experience, please apply online.


    Additional Information

    At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.


    Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed