Regional Municipality of Peel

  • Professional Standards Advisor

    Posted Date 2 weeks ago(2/4/2019 8:00 AM)
    System ID
    # Positions
    Position Type and Status
    Contract Full-time
    Job Industry
    Government and Public Sector, Healthcare and Medical Services
    Career Level
    Post End Date
    2/25/2019 11:59 PM
    CAD $88,093.00/Yr.
    CAD $110,115.00/Yr.
  • Job Description

    Professional Standards Advisor

    Contract Duration:  Approximately fifteen (15) months 
    Health Services – Paramedic Services (Planning & Performance)


    Are you an experienced professional with a background in complex problem solving with an analytic mind and a strong aptitude for critical thinking.


    If you are an expert at working with many different parties, and have strong time management skills to handle varying caseloads, then we invite you to apply for a position as a Professional Standards Advisor.


    The Professional Standards Advisor works collaboratively with both internal and external stakeholders to ensure quality patient care, expert customer service, and compliance with legislative standards. 



    • Identify potential risks and possible breaches of standards to formulate investigation plans.
    • Conduct interviews and take statements from witnesses and subjects which may require evening or weekend work, with some travel.
    • Collect, document, and present evidence using an unbiased process.
    • Use software and different technologies to collect vehicle trip information, pull security footage and achieve evidence.
    • Write professional reports, summarizing complex, multifaceted investigations.
    • Liaise with external stakeholders to coordinate interviews and release of documents for investigations in compliance with PHIPA, MFIPPA and legislative requirements.



    • Bachelor’s degree in a Health related field or a combination of equivalent education and experience in investigations
    • Experience in a related health care field an asset
    • Minimum of 5 years’ experience in the area of professional standards and working with various policies, procedures which includes 3 years demonstrated experience in program leadership and planning
    • Strong knowledge of healthcare laws, regulations, and standards, compliance programs, risk management, performance improvement systems, knowledge of  the emergency services industry
    • Ability to effectively manage relationships with internal and external stakeholders, the public, health care professionals and managerial staff
    • Demonstrated planning, analytical and coordinating skills with the ability to work independently on multiple diverse projects
    • Demonstrated experience in the conduct of investigations, preferably in the area of public complaints relating to compliance to legislated or program standards
    • Good professional report writing skills


    Location: 1600 Bovaird Drive East, Brampton ON

    Hours of work: 8:30am to 4:30pm Monday through Friday (May be required to work alternate hours ie. to interview on weekends or evenings)


    If this opportunity matches your qualifications and experience, please apply online.


    About Us

    The Region of Peel serves more than 1.4 million residents and approximately 163,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.

    Our 20-year vision for Peel is “Community for Life.” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our 2015-2035 Strategic Plan outlines the work we're focused on to bring this vision to life.

    To learn more about the Region of Peel, explore 

    Additional Information

    At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.


    Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.


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